KeTIBA

About Us
Welcome to the Kenya Travel Industry Business Awards (KeTIBA)
The Annual KeTIBA Awards celebrate excellence and recognize outstanding achievements in Kenya's travel industry. Hosted by the Kenya Association of Travel Agents (KATA), these awards offer an industry-led platform to honor travel agents and suppliers, including airlines, hotels, technology providers, and more, for their dedication to innovation, service excellence, and leadership.
About the KeTIBA Awards

The KeTIBA Awards were established to offer a national industry-wide recognition platform for the travel industry in Kenya. These peer-reviewed awards are KATA's commitment to driving the growth and competitiveness of Kenyaï¿½s travel industry by recognizing top performers, encouraging innovation, and setting industry-wide benchmarks for service quality.
Objectives of KeTIBA

Encourage Innovation and Service Excellence:ï¿½Reward outstanding players who demonstrate a commitment to continuous improvement and innovation.

Enhance Industry Reputation:ï¿½Provide winners with industry-led peer recognition to boost credibility.

Promote Collaboration:ï¿½Strengthen relationships between key stakeholders in the travel industry.

Develop Best Practices:ï¿½Highlight and reward exemplary business standards that set new benchmarks for excellence.

Award Categories
KeTIBA features a diverse set of awards designed to recognize both travel agents and industry suppliers across several sectors:
1. Best Travel Agency Awards

Best TMC (Travel Management Company)

Best Mid-Size Travel Agency

Best Small-Size Travel Agency

Best Travel Agency Coast Region

Best Travel Agency Upcountry

Best Travel Consultant

2. Best Travel Industry Suppliers

Best International Airline

Best Regional Airline

Best Domestic Airline

Best New Airline

Best Business Hotel

Best Family Resort

Best Conference Hotel

Best Safari Lodge

Best Travel Technology Company

Best Travel Insurance Provider

Best BSP Bank

Best Payment Platform

3. Lifetime Achievement Award
This prestigious award is reserved for individuals or organizations that have made a lasting, significant contribution to the development of the Kenyan travel industry.
Nomination Process
The KeTIBA Awards operate through a transparent peer-nomination process:

Travel Agents will nominate their best suppliers across various categories based on their service level satisfaction.

Industry Suppliers will nominate the top-performing travel agencies.

Key Performance Indicators for nominations include:

Quality of service

Customer satisfaction

Creativity and innovation

Contribution to the growth of the travel industry in Kenya

Nomination Rules

Nominations are exclusive to verified KATA members and industry suppliers.

Nominations are limited to one per category.

The nomination process is managed via an online portal on the KATA website, and all entries are verified by an independent audit firm to ensure fairness and transparency.

Award Ceremony
Join us for the grand KeTIBA Awards Gala Night on December 7, 2024. This prestigious event will bring together leaders of the travel industry to celebrate achievements and foster collaboration. The evening will include a red-carpet welcome, networking sessions, a formal dinner with entertainment, and, of course, the much-anticipated award presentations.
Event Highlights:

Red carpet reception

Networking sessions with industry professionals

Formal dinner with live entertainment

Award presentations for each category

Funding Strategy
To maintain the integrity and independence of the awards, the event is funded through:

Ticket Sales for the Gala Night

Sponsorships from non-participating businesses

Advertisements on the Awards website and event program

Government support from agencies like the Tourism Fund, KTB, TRA, and Kenya Airports Authority

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